Ticketing Manager

Ticketing Manager at C&M Travel Recruitment: London

Ticketing Manager, Ticketing Team Leader - Aviation | GDS | Airline Fares | Leadership

Fulham, London

Aviation / Travel / Ticketing

If you're currently a Ticketing Manager or an experienced Ticketing Team Leader ready for your next step, this is a great opportunity to take ownership of a busy, high-performing aviation ticketing function based in Fulham.

You'll sit at the heart of operations, overseeing the ticketing team, ensuring workflows run smoothly, and working closely with airlines, reservations, and e-commerce clients to maintain efficiency, accuracy, and service levels.

What you'll be doing:

Overseeing the ticketing team and overall ticketing function Managing GDS queues including schedule changes, reissues, general and web bookings Handling airline schedule changes and ensuring timely communication and amendments Overseeing ticketing deadlines, reissues, and fare compliance Managing ADM and ACM processes end-to-end Working with GDS providers such as Amadeus, Galileo, and Sabre Managing and loading specialist fares including NDC, IT, cruise, corporate, and one-way fares Monitoring TINS reports and system interfacing Supporting airline training for reservations teams Building relationships with e-sales clients and airline partners Working 9am - 6pm Mon - Friday plus occasional satsSupporting disruption handling and participating in an out-of-hours emergency rota What we're looking for:

Experience as a Ticketing Manager, Ticketing Team Leader, or Senior Ticketing Consultant Strong knowledge of GDS systems including Amadeus, Galileo, or Sabre Solid understanding of airline fares, ticketing, reissues, and schedule changes Experience with NDC, corporate fares, cruise fares, and global distribution systems Confidence managing ADM and ACM processes Strong attention to detail and organisational skills Analytical and problem-solving ability Strong communication skills and a customer-focused approach Ability to manage multiple priorities in a fast-paced environment Why apply:

Opportunity to build on a leadership role within aviation ticketing Exposure to global airlines and complex fare structures Chance to influence processes and drive operational improvements Collaborative and fast-paced working environment Ideal for someone stepping up from a Ticketing Team Leader role or an established Ticketing Manager looking for a hands on role

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